How many carriers are in your building, and under what terms?

Why carrier access needs a single point of contact

Who called your property manager about carrier access this week, and did anyone write it down? In most buildings, carriers and their subcontractors contact whoever answers the phone: the property manager, the chief engineer, a tenant, or security. Each person handles it a little differently, and over time the building accumulates installations that were approved informally or not at all.

A single point of contact changes that. Every carrier request, whether it is a new tenant circuit, a fiber lateral, an equipment swap, or an emergency repair, comes through one coordinator who knows the building, verifies the request, and schedules access. Your property team gets their time back, and carriers get a consistent, predictable process instead of a different answer every visit.

Access agreement administration

The agreements that govern your infrastructure are where ownership protects itself. License agreements, carrier access agreements, and vendor agreements define who may occupy space in the building, what they may install, how they must maintain it, what insurance they carry, and what happens when they leave. Without them, a carrier can treat your riser as its own, leave equipment behind indefinitely, and expand its footprint without asking.

We administer those agreements on your behalf: identifying carriers and vendors operating without one, coordinating the paperwork with your legal team and property management, and tracking the obligations each agreement creates. We do not provide legal advice, and your counsel remains in charge of terms. Our job is to make sure the agreements exist, are current, and are actually followed onsite.

Good administration also supports leasing. When you can show prospective tenants which carriers serve the building and how service is delivered, connectivity becomes a selling point rather than an unanswered question. It also helps your property team respond quickly when a tenant asks how soon service can be delivered, because the path from the street to their suite is already understood and documented.